Stupid customers (more)

Aarrrrrhgghggh! So frustrating! More from Not Always Right

In That Case, Replace Them Daily

Auto Mechanic Shop | Redwood City, CA, USA
Customer: “Could you check my brakes and see if they are bad?”

Coworker: “Of course. Which vehicle is yours?”

Customer: “Oh, I walked here.”

Coworker: “Ok, well we can’t check your brakes if the car isn’t here.”

Customer: “I told you I walked here. I just want to know if I need new brakes.”

Coworker: “I can’t tell you that unless I actually see the vehicle.”

Customer: “Can’t you just tell me if I need new brakes for my car? It’s a Mercedes if that helps at all.”

Coworker: “Like I said, I need to see the car to tell you if you need new brakes.”

Customer: “OK, so can you tell me if my brakes are bad?”

Me: “We physically need the car here in front of us so we can look
at the brakes with our own eyes and determine if they are bad or not.”

Customer: “It’s a Mercedes.”
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The Thing On The Thing With The Thing

Retail | Woonsocket, RI, USA
Me: “Thank you for calling ***. How can I direct your call?”

Customer: “Do you have any of those things you can put on tables?”

Me: “Like a table cloth?”

Customer: “No. They’re those things you can put on tables.”

Me: “Ma’am, you can put a lot of things on tables.”

Customer: “Well I don’t know what they’re called! You’re the one who should know!”

Me: *face on desk*
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I just don't think I could have put up with customers like that. I would have screamed.
I wish I'd written down some of my customer horror stories now...

2 kindred spirits ~ This bugs them too!:

.:.:. Reanan .:.:. said...
July 30, 2008 12:03 PM

Anyone else beginning to see a pattern with Mercedes drivers?

K said...
July 30, 2008 2:13 PM

You are evil for putting me onto that site. I'm addicted!!

And no, i coudln't do it either. I'd be fired for abusing people.

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