(An angry, overweight female customer approaches me with a Nintendo Wii Fit and hands me her receipt.)
Me: “Hi, what can I help you with today?”
Customer: “I’d like to return this.”
Me: “What seems to be the problem with it?”
Customer: “I think it’s broken.”
Me: “All right, what’s going on?”
Customer: “Whenever it weighs me and calculates my BMI, it labels me as obese.”
Me: “And…”
Customer: “Well, that can’t be right!”
Me: “From what I’ve heard, the measurements on Wii Fits are fairly accurate. Are you sure you want to return this? They’re pretty hard to find.”
Customer: “Are you calling me fat?!”
Me: “No, I’m just saying that…”
Customer: “You just called me fat!
Me: “No, I was just saying…”
Customer: “Whatever. I still want to return it. It’s obviously not working right. And, I think someone should talk to the designer; make them use a different word. It hurt my feelings.”
Me: *soothingly* “Maybe you could contact Nintendo; write a letter or something.”
Customer: “You know what, I will! I’ll let them know that their stupid game called me obese and made me cry for three hours straight. I haven’t eaten solid food for two days because of it. I’m so hungry! I almost fainted last night. Do you think I can sue?”
Me: “Well, you can sure try. Have a nice day.”
http://notalwaysright.com/
