Letter of response to my letter of complaint

Dear Mrs Dataceptionist

Thank you for contacting us about Dairy Farmers Thick & Creamy Light Yogurt. The development of new products is a very lengthy process and is a co-operative effort by our Marketing, Research and Development and Operations teams. Much time is spent to ensure that our new products are pleasing to our consumers as well as being of the highest and consistent quality.

Dairy Farmers welcomes feedback from our consumers as it enables us to gauge our products' performance and acceptability in the market place. Thank you again for your comments.

Thank you again for your support.

Kind Regards


4 kindred spirits ~ This bugs them too!:

K said...
May 02, 2008 11:49 AM

At least they replied.

PrincesseEmma said...
May 02, 2008 6:46 PM

Sux you didn't get any free stuff though.
I wrote an email to KFC after not being able to eat one of their new special twisters, it was yuck. I got a nice letter like yours back, but no freebies either.

K said...
May 05, 2008 11:08 AM

I know people who have gotten free stuff for sending compliments to companies for stuff they love - maybe we shoudl all try that!

Dataceptionist said...
May 08, 2008 11:38 AM

I made a complaint to our local Dominos because we got a pizzas that was horrid, and we got two free pizzas out of it. (and a very apologetic manager)

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